Order Cancellation is not a simple task, because we get a lot of orders and make out on the same day. If you want to cancel your order for any reason, let us know as soon as possible and we will do everything possible to cancel the order. Please call one of our customer service representatives at +1-929-999-44-59 and we will do our best to cancel an order if it has not shipped.
If you have ordered our products, and you are not satisfied for any reason, just return your purchase within 30 days to our warehouse and we guarantee a full refund. We do not refund the magnets that were damaged during use, so be careful, because the rare-earth magnets are fragile and are prone to breakage.
If you have ordered the magnets on Amazon and want to cancel the order or return the product, use the standard procedure of order cancellation or refund on Amazon.